The conversation keeps going after you hit send. Get a ready-to-use receiving address in seconds — or receive on your own domain — and read every reply in your organization’s utobo inbox.
To: hello@example.com
Hi Northstar team,
Yes, actually. How do I invite my designer to the project?
We’re setting up our first launch and I’d love to get everyone in one place.
Thanks,
Maya
To: updates@example.com
Hi Northstar team,
This is exactly what we needed. Our launch feedback has been spread across too many places.
I’m going to try shared comments with the team today.
Leo
To: questions@example.com
Hello,
Can I use Northstar with my product team? We’re looking for a place to plan our next release together.
I’d like to understand how we can get started.
Sam
Illustrative inbox · Select a message to explore
A launch announcement can start a conversation. So can a welcome email or a simple question from a customer.
Every workspace gets a ready-to-use address at inbound.utobo.com, so you can start receiving right away. When you want branded receiving, enable it for a verified domain — a catch-all inbox collects mail sent to any address, without setting up a separate mailbox for each one.
Example addresses on a receiving-enabled domain
Your customer has already answered. Your sequence should make room for that conversation.
With receiving configured, a reply to a sequence stops the remaining sequence emails for that contact.
Open the Receiving inbox to understand what they need and decide how your team should respond.
Explore sequencesYour workspace already has a ready-to-use address at inbound.utobo.com, so you can start receiving with no DNS setup. To receive on your own branded domain instead, follow these three steps.
Add your domain in utobo and complete the records shown in your dashboard.
Follow the receiving setup and add the MX record at your DNS provider.
inbound.utobo.comWait for the receiving status to become Active, then send a test email and check your organization’s Receiving inbox.
Already receiving mail through another provider? Review your existing MX records before changing them. Use the dashboard’s current receiving instructions to keep your domain’s mail routing intentional.
Read the questions and feedback that come back when you announce something new.
See where new customers need help while your welcome sequence does its work.
Keep incoming messages in your organization’s workspace so they belong with the business.
No. Every workspace gets a ready-to-use address at inbound.utobo.com, so you can receive without any DNS setup. To receive on your own branded domain, verify it in utobo and add the MX record shown in your dashboard.
In your organization’s Receiving inbox in utobo.
Catch-all receiving collects messages sent to different addresses on the enabled domain in your organization’s inbox.
With receiving configured, a reply to a sequence stops its remaining emails for that contact. Test reply handling before relying on it in a live sequence.
Read the message in your organization’s Receiving inbox, then decide how to continue the conversation through your team’s usual email or support process.
Changing MX records changes where incoming mail is routed. Review the current configuration with whoever manages your domain and follow utobo’s receiving guide before making a change.
Give customer replies a home with Receiving in utobo.